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Wonderware North Informer Volume 5, 2009
In This Issue

 

The New Powered By Wonderware Program

Now you can buy your favorite CE based device bundled with Wonderware Software.  Just look for the Powered By Wonderware Sticker.

Wonderware recently announced the creation of the new Powered by Wonderware® program which allows customers to leverage Wonderware InTouch Compact Edition Software on their favorite CE hardware platform.  The ‘Powered by Wonderware®’ program introduces a new path to market for InTouch Compact Edition. Working with hardware vendors, Wonderware has certified certain manufacturer’s hardware offerings as "Powered by Wonderware" devices. Vendor hardware will have a unique part number (and be identified with a Powered by Wonderware sticker) which will deliver to the customer a product with the InTouch Compact Edition 10.1 runtime installed (but not licensed).

The customer will then purchase an InTouch Compact Edition license from Wonderware North in the same manner as a full InTouch license is purchased today. The customer will receive a paper license key, and will activate the InTouch Compact Edition 10.1 image using an automated web site. 

To date, several leading manufacturers have already signed up and been certified.  To learn about your favorite vendor, contact Wonderware North and we can guide you in the process of ordering your Powered By Wonderware system.  Note that Wonderware also carries a line of CE enabled products that are fully supported (both hardware and software) by Wonderware.  Either way, you can now leverage InTouch for Compact Edition on certified and tested hardware platforms.

Vendors that have already signed up:

  • Advantech Corporation
  • Arista Corporation
  • Axiomtek
  • B&R Industrial Automation
  • Beckhoff Automation
  • Beijer Electronics
  • Kontron
  • Pro-face America

To learn more about this new offering, contact Wonderware North at 215-675-5800 or e-mail us at sales@wonderwarenorth.com.

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New Wonderware Corporate Energy Management Application

Out-of-the-box application provides new visibility to help achieve energy efficiency.

Invensys Operations Management unveiled the new Wonderware® Corporate Energy Management Application last week at OpsManage in Anaheim, California.  The new application enables manufacturing and industrial automation customers to easily and quickly implement an energy management program allowing them to respond better to energy consumption challenges.

The application allows users to monitor energy and detect and notify personnel of energy inefficiencies.  It connects directly to meters on a network, through industrial controllers, and accepts manual entry via the company’s Wonderware InTouch® HMI and IntelaTrac™ mobile solutions.  The application is layered on top of the Wonderware System Platform, enabling integration with a wide range of applications, networks and I/O data sources.   Application functionality includes recording consumption and demand at main and sub meters for a wide range of energy types, including power, water, chill, gas, air and steam.  The application also associates production output to energy usage, providing the key performance indicators used in many sustainability programs.  It can be quickly installed in a matter of days, and pre-built reports give managers, supervisors and workers new visibility and information on how energy is used within the operation.

With this Wonderware application, companies are able to create a variety of energy consumption web reports based on time period, department, cost center and operational events.  Real-time views of energy consumption are provided by Wonderware InTouch HMI, offering an overview of the real-time state of energy usage.  With the Wonderware Corporate Energy Management Application, organizations can quickly meet business initiatives for energy reductions and resource management to achieve long-term sustainable results.

Key Features and Capabilities:

  • Reports make data useful, mission critical information
  • Allocates cost to operational events, departments and products
  • Helps avoid peak demand charges
  • Enables an energy continuous improvement plan
  • Can be deployed as a standard solution across all plants and sites, regardless of underlying production and IT systems
  • Monitors overall plant demand
  • Shadows utility meters
  • Feeds Wonderware Intelligence Software dashboards

To learn more about this new application, contact Wonderware North at 215-675-5800 or e-mail us at sales@wonderwarenorth.com.

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New Wonderware Intelligence (EMI) Software

Enterprise Analytics and KPIs are delivered in this significant new, easy to use offering from Wonderware.

Invensys Operations Management unveiled the new Wonderware® Intelligence Software last week at OpsManage in Anaheim, California.  This new, easy-to-use enterprise manufacturing intelligence (EMI) solution enables customers to contextualize, aggregate and report both historian and operational data using role-based dashboards, presenting key performance indicators (KPIs) and real-time operational business metrics that are used to monitor, tune and optimize operations and supply chains.

Wonderware Intelligence software transforms data and information from multiple sources into business intelligence by aggregating process and production data in real time and adding contextual elements, such as equipment, product, work orders, material and personnel. This information context enables end users to gain insights into the root causes of problems and understand how production events are related — another unique benefit.

The formatted information is saved and optimized for fast reporting and analysis, allowing end users to create and publish dashboards using the Wonderware Intelligence Analytics Client into a wide variety of web portals. Users can also configure customized metrics without programming. Additionally, the solution:

Key Features and Capabilities:

  • Acquires data not only from the Wonderware family of products, including MES, InBatch™ and Historian, but also from external systems such as ERP, LIMS, PDM or even other execution systems and historians, to provide plant, multi-plant and corporate-wide views of operations and performance
  • Utilizes best-in-class tools for rapidly creating and publishing dashboards that can be rendered in commonly used web platforms such as Microsoft SharePoint®, mySAP Enterprise Portal and Wonderware Information Server
  • Furthers investments in the core Wonderware products, leveraging System Platform’s Integrated Development Environment and services for configuration and deployment of the data model and allowing customers to incrementally add MES and EMI features and functionality easily and non-invasively
  • Is a cross-functional product, applicable to any industry or market segment

To learn more about this new application, contact Wonderware North at 215-675-5800 or e-mail us at sales@wonderwarenorth.com.

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Wonderware North Awards at OpsManage

Johnson & Johnson - Best MES Application of the Year

Wonderware North was proud to stand next to Johnson & Johnson, and EZSoft as they were recognized for the “Best Manufacturing Execution System Application” award for 2009 with overall improvements made to product scheduling using the Wonderware System Platform built on ArchestrA technology.

The object-oriented capabilities of ArchestrA technology allows for an implementation that met the facility’s extreme scheduling requirements without sacrificing the quality, robustness or feature functionality of the system. The ISA S88, 21 CFR Part 11 and GAMP-compliant solution achieved more than a 50 percent savings in labor costs and increased system reliability by 30 percent.  Solution Components included:

  • Wonderware System Platform
  • Wonderware InBatch
  • Wonderware InTouch® HMI
  • Wonderware ActiveFactory Software
  • Wonderware Historian Software

World-Class Customer Satisfaction Award 2009.

Wonderware North was again honored for having the highest global customer satisfaction for the Wonderware channel, with respect to technical support services.  Again with over a 90% satisfaction rating, and one of the highest call Wonderware technical support workloads in the Wonder-world, the results of this massive telephonic survey reflect job well-done in our mission to support Wonderware North customers.

The Customer Satisfaction Award is based on a telephone survey of customers that used Wonderware North support services for the past 12 months. This is our second year in a row receiving this honor. We attribute the honor to our support model, infrastructure, and senior support workforce, as well as having fantastic customers and the best software products to support – Wonderware.

“Support is more than simply fielding support questions via phone or e-mail. There’s far more to it than that.  We view support as constantly working to ensure that our customer's experience with our products is nothing short of excellent.  They have invested in our products and we invest in their success.  This award reflects upon Wonderware North’s long-term vision for the support infrastructure that helps our Wonderware users, system integrators and OEMs take a mere install CD and license and turn it into complex value-add solution - - it’s something special to be a part of, and we’re proud of the accomplishments of our support team”, remarks Doug Sloan, Wonderware North Support Director. 

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AutoSave Version 5.05 is Here

AutoSave Version 5.05 is out with new Usability and Technical Enhancements.

MDT AutoSave is the automation industry’s most advanced change management and version control software designed to protect, save, restore, discover, and track changes in industrial programmable devices and documents. Uniting these tools with automation software creates the ultimate automation control environment where valuable assets are secured, shielded, documented and readily available for rapid disaster recovery.

AutoSave Version 5.05 is the latest release and brings Significant new usability and technical enhancements.  With a new front-end even more under the hood, AutoSave 5.05 is a must for any organizations looking to protect their valued engineering investments.

AutoSave Version 5.05 Usability Enhancements:

  • New User Interface: Greater ease of use; shorter learning curve; decreased possibility of error.
  • Improved Revision Display: Organized for greater insight into revision history.
  • Drag and Drop Functionality: Move revisions from “my computer” to create or update program versions, or create a new latest revision from the copy on “my computer” for greater efficiency.
  • Customizable Column Display: User can customize which columns (i.e. revision number, user, method of change, etc.) appear in the interface to only show the relevant information.
  • New Program Wizard: Create new programs is now easier and faster.
  • Automatic Client Set-Up: New clients are created automatically upon first log-in and are automatically connected to the Ethernet wire.

AutoSave Version 5.05 Technical Enhancements:

  • Enhanced Login Process
    • Username/password entered by user in each session
    • Active Directory: Enter AutoSave username and AD password
    • Automatic login based on Windows user ID
  • Connection with Other Systems / Processing of Client-Side
    Custom Events
    • Event Engine and API for custom integration or interaction with
      external systems
  • Program Relationships
    • Manage relationships between files in select SCADA applications
    • Leverage shared libraries in select programming packages

Coming in 2010:

AutoSave support for the Wonderware System Platform is coming in 2010.  This new version will include Change Management for objects including graphics, templates, instances, InTouch applications and more. Using a new interface that is familiar to Wonderware users, each object’s version history and revision details are available.  Additional features will include the ability to compare two revisions and report differences, and restore an object from AutoSave to the Wonderware Galaxy Repository.

Installation of the AutoSave software will be simple, with an automated export of data from the Wonderware Galaxy Repository into the AutoSave system. The AutoSave system is updated via a trigger when changes occur in the Wonderware Galaxy Repository.  If you are a System Platform User, this enhancement will be a must.

To learn more about this product, contact Wonderware North at 215-675-5800 or e-mail us at sales@wonderwarenorth.com.

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Stratus

Enabling Fault Tolerance/Redundancy for your mission critical software and database applications has never been easier.

Today's plant systems are often mission critical applications that drive our manufacturing operations.  As such, it is vital that the hardware platforms that are running those applications and databases not fail.  Often, however, employing redundancy can involve expensive and complicated server clusters, duplication of software licenses or complicated software applications to manage redundant applications.  Those days are now a thing of the past with Stratus Fault Tolerant Servers.

Stratus Technologies has been in business providing the highest levels of application availability in the industry for the past 30 years.  Stratus ftServers run standing Windows operating systems, RedHat Linux and VMware vSphere operating systems and provide instant failover protection through a hardware platform that looks and feels just like a standard Dell Server.  With over 11,500 servers throughout the world, protecting some of the most mission critical applications, Stratus Servers are a proven technology platform that can be leveraged to provide complete application redundancy. 

If you can turn on a PC, and load a software application, you can create a Status-based fault-tolerant hardware platform to enable redundancy for your mission critical applications.  It is really that easy and because Stratus Servers don't need any special software to work, setting up a Stratus Server is as easy as setting up a Dell Server.  Load your operating system (if it is not already loaded), load your application and run. Leverage Stratus Servers for a plant historian, an MES Server, redundant windows terminal servers, redundant HMI applications, etc. and instantly provide a redundant hardware platform to host your critical software applications.

Key Features and Capabilities:

  • Set up is as easy as setting up a standard Dell Server.
  • Servers are open systems running standard Windows, Linux and VMware. Any application which runs on any of these operating environments will run without change on Stratus and become instantly continuously available.
  • There is no specialized training to set up a system. A Stratus ftServer appears to the operating system to be just another stand alone server. Load your software and go.
  • Achieve 99.999% application availability. Engineered to prevent failure, Stratus systems are installed in hundreds of manufacturing facilities across the globe, virtually eliminating software downtime.
  • No complex setup or failover testing, no provisioning hardware, or mirroring disk drives. No engineering effort, no systems integration.
To learn more about Stratus, contact Wonderware North at 215-675-5800 or e-mail us at sales@wonderwarenorth.com.

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Wonderware Patchfixes, Device Integration Releases & Tech Notes

Are you a member of Wonderware Customer First?  Wonderware Customer First members gain access to a wealth of online tools and services to help you be successful wherever you are in your system lifecycle.

The Wonderware Developer Network offers extensive resources and a venue for online collaboration between Customer First members, integrators, 3rd party suppliers and Wonderware subject matter experts.

If you are interested in learning more about Customer First, call us at 215-675-5800 or e-mail us at support@wonderwarenorth.com.

 

Registered Wonderware Customer Support subscribers can download the following Wonderware device integration releases: (www.wonderware.com/Support/MMI):

  • KepServer for Wonderware Version 4.5

Registered users can now download the following Wonderware software patchfix releases (www.wonderware.com/Support/MMI):

  • None at this time

The following Tech Notes and Tech Alerts are now available:

  • Tech Alert 129 - Resolving "Key does not enable WindowViewer – exiting" Error
  • Tech Note 675 - How to Restore a Galaxy if the Galaxy Repository is Lost
  • Tech Note 674 - Monitoring an Engine and Providing Problem Notification
  • Tech Note 673 - Troubleshooting Application Server: How to Enable MiniDump on AOS Servers
  • Tech Note 671 - Wonderware System Platform: Optimizing I/O Performance
  • Tech Note 670 - Configuring ChartService in QI Analyst 8.0
  • Tech Note 669 - Using HyperTerminal as a Custom Gage to Send Data to QI Analyst
  • Tech Note 668 - Initializing a New QI Admin Database on an Existing QI Analyst Installation
  • Tech Note 667 - Supported Redundancy Configuration for Enhanced Failover Performance
  •  Tech Note 666 - New Features for Wonderware Historian 10.0
  • Tech Note 665 - Multi-User Development of an ArchestrA Galaxy: Best Practices
  • Tech Note 663 - HMI Reports: Creating Alarm Database (WWALMDB) Reports
  • Tech Note 662 - Remote Access Technologies for Industrial Applications
  • Tech Note 661 - ActiveFactory 9.2 Extra Supported Methods and Properties
  • Tech Note 660 - Wonderware Compact Panel FAQ
  • Tech Note 659 - InTouch Compact Edition FAQ
  • Tech Note 658 - Factelligence API Behavior Differences In Wonderware Application Server
  • Tech Note 657 - Wonderware Performance 3.5 Software: Performance Tips
  • Tech Note 656 - Building Wonderware® Solution Architectures on VMware
  • Tech Note 655 - HMI Reports: Creating a Wonderware OPC Driver for FS Gateway
  • Tech Note 654 - Using the OwningObject Property via Scripting in an ArchestrA Graphic
  • Tech Note 653 - Troubleshooting Factelligence/Operations COM+
  • Tech Note 652 - Changing an ArchestrA Symbol's Custom Property Expression or Reference in Runtime
  • Tech Note 651 - Using ArchestrA Controls in a Custom Editor: aaGrid Control
  • Tech Note 650 - Using ArchestrA Controls in a Custom Editor: aaListBox Control
  • Tech Note 649 - Group Policy Objects (GPOs) and Industry Control Systems: Understanding, Identifying, and Troubleshooting
  • Tech Note 648 - Troubleshooting ArchestrA Reports Printing Problems
  • Tech Note 647 - Common Troubleshooting Techniques for WIS Reports
  • Tech Note 646 - Enabling ArchestrA Reports Log Flags for Wonderware Information Server
  • Tech Note 645 - Troubleshooting Wonderware Information Server (WIS) Reports Using SQL Reporting Services Trace Log Files
  • Tech Note 644 - Improving Application Performance with ArchestrA Graphics
    Tech Note 643 - Error Logging in IntelaTrac
  • Tech Note 642 - Using the IntelaTrac WebServices Application Programming Interface (API)
  • Tech Note 641 - Troubleshooting Internet Information Services (IIS) Configuration Issues for Wonderware Information Server (WIS)
  • Tech Note 640 - Troubleshooting Process Graphics Client Live Data Delivery in Wonderware Information Server (WIS)
  • Tech Note 639 - Introducing Powered by Wonderware

Registered users can view and download these and other Tech Notes from the Wonderware Technical Support website.

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