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Wonderware North Informer Volume 5, 2011
In This Issue

Plant Data Right on your Smartphone

SmartGlance - Purchase a 5 User or higher system before the end of December 2011 and get a free iPad 2 (While Supplies Last)

Think about the value of having real time access to your most important business data from your mobile phone - and viewing that information in a graphical format that is optimized for display on the small screen. No need to carry the bulky laptop with you while you are on the road. No more accessing information on your company Intranet that's only formatted for a full screen - no clumsy scrolling or viewing unreadable data. That's just part of the power of Invensys SmartGlance.

SmartGlance™ provides On-demand and Real-time access to continually changing corporate data, reports and KPIs (Key Performance Indicators) via mobile smart phones. In addition, SmartGlance also provides analysis tools on the mobile phone so that you can make smart decisions even when you are on the road.

SmartGlance displays data in a rich graphical format optimized for the small screen of a mobile phone. Because SmartGlance has been developed as a native application on your phone, it utilizes the same familiar functionality as your smart phone without having to learn a new interface. SmartGlance connects your mobile phone with Wonderware Data Sources along with other corporate data sources. Virtually any electronic data that is delivered to your desktop can be transformed into a graphical report for real time viewing on your mobile smart phone. No limit to number of reports or number of rows in a report.

You choose which reports you want and view them as tables, pie charts, bar charts, line graphs, or other formats. SmartGlance displays your information in a graphical format optimized for the small screen of your mobile phone without having to scroll left and right to view the entire report. Simply swipe the screen to view the next report.

Connecting to your Data

The Wonderware Mobile Reporting Connector provides report configuration, formatting and data connectivity services to SmartGlance. Wonderware Historian data is supported along with data from any ADO.NET compatible data source for enhanced data access to third party data sources/systems. Data security features are built-in and the connector allows easy browsing and selection of data tags for SmartGlance reports from multiple Historians – no special SQL queries are needed saving valuable IT resources. The connectivity is robust with “Store and Forward” functionality built-in to ensure that only complete reports are sent to your smart phone.

Administration of users and user groups is also included enabling specific users or user groups to receive only the reports related to their job function.

The cloud-based SmartGlance SaaS Business Report Generator then manages the secure delivery of the prepared reports to authorized mobile devices for real-time data review and analysis. The new Wonderware Mobile Reporting Connector provides:

  • Native support for Wonderware Historian V9.0 and V10.0
  • Custom Ad-Hoc SQL Query support for Wonderware MES, Wonderware Intelligence, Wonderware Corporate Energy Management (CEM) or other Microsoft SQL based databases

Location of the Server

The SmartGlance Server and Mobile Reporting Connector is installed behind your own firewall. You will use your own hardware and we will offer SmartGlance service as a traditional enterprise software package allowing you to expand your reports and data into a cutting edge mobile solution delivered directly to any smartphone. This architecture has two major benefits - (1) Peace of mind (2) Single login/password

Since the SmartGlance server is setup within your own premises, you do not have to worry about security at all. Your company's standard security mechanisms including firewalls will apply. Also, it gives you full control over the data. Overall, you have the peace of mind that your data in not leaving the building. Additionally, users leverage a single sign-on. On-Site SmartGlance server has the option to connect with your Active Directory (AD). Once integrated with AD, users use their current logins and passwords to login to SmartGlance. It is also a single step process to add and delete employees.

Can I Try it Out?

If you want to kick the tires, simply go to the Market Place for your phone provider (App Store, Android Market, etc.) and download the free SmartGlance Application.  Provide an e-mail address and password and you can immediately connect to our test databases.  Additionally, if you want to see reports based on Wonderware Data Sources, connect to our cloud based Wonderbrew application using the following user name and password...it is that easy.

E-Mail: wonderbrew@invensys.com
Password: wonderbrew

If you are interested in learning more about SmartGlance or in taking advantage in the limited time iPad offer, e-mail us at sales@wonderwarenorth.com.

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Why do Customers Choose Wonderware?

Bermuda Electric - Sole Electric Provider for Bermuda

Bermuda Electric Light Company Limited (BELCO) is Bermuda's sole supplier of electricity, operating a generating plant and transmission and distribution systems throughout the Island.  BELCO’s Mission is to provide a secure, reliable and sustainable electric power system for the people of Bermuda.

In 1904, the Bermuda Electric Light, Power & Traction Company (B.E.L.P.&T.), BELCO was known as then, was incorporated. The Company purchased its present site on Serpentine Road in 1909 and moved its operations there. On May 1 1908, B.E.L.P.&T. started with the supply of electric current.  Since that time, BELCO has worked hard to fulfill its mission by continually re-investing in and expanding its ability to service the people of Bermuda.

On May 5, 2005, BELCO completed the 20-year development of the East Power Station, officially bringing the last of eight new engines online. At the same time, the Company began working on a new integrated resources plan for the next 20 years, taking into account the Island's development and emerging issues, including renewable energy and sustainable development. As Bermuda continues to grow and prosper, BELCO has grown to keep pace with Bermuda's growing demand for electricity. BELCO encourages residential and commercial customers to be energy efficient, but even with increased conservation efforts, development across the Island means that BELCO will need to increase plant capacity by 2011.

  • Maximum capacity 165 megawatts
  • Individual engine capacity between 4.5 and 14.5 megawatts
  • 730 million KW Hours
  • 35,668 metered connections

Wonderware North and Invensys Operations Management have been proud to partner with BELCO over the years to provide them the technology and support needed to help them meet their goals.  View the Success Story here to learn about BELCO and their use of Invensys Products.

  • Wonderware System Platform
  • Wonderware Historian
  • InTouch
  • IntelaTrac
  • Avantis
  • Triconex

Xcellerex - Revolutionizing Biomanufacturing

The biotherapeutic and vaccine markets are undergoing enormous growth and change. More than 500 products, including therapeutic proteins, monoclonal antibodies, and vaccines are in clinical development and approximately 100 are on the market today. The traditional biomanufacturing models — fixed, dedicated facilities and outsourced, contract manufacturing (CMO) — have become development and commercial barriers. For the growing number of biomolecules aimed at specific subpopulations within a disease class, traditional manufacturing economics will not yield acceptable returns-on-investment. In addition, for many companies that have not pursued biomolecules to date, manufacturing expertise represents a major barrier to entry.

A traditional commercial manufacturing facility for a single product requires an investment of $100-$300 million and three to five years for construction and validation of its systems. Much of the cost is due to the infrastructure to maintain sterile conditions in reaction vessels and large scale environmental controls to maintain air quality in manufacturing suites. In addition, the long lead time required to build a new facility increases development risk because manufacturing capacity decisions must be made early, well before it is known whether a product will succeed in the clinic and reach the marketplace.

Xcellerex is commercializing a highly innovative manufacturing technology platform, based on proprietary, single-use bioprocess systems technology that drastically improves the overall economics of biomolecule development. The platform is built around the FlexFactory™, the first, complete turnkey, modular production train which includes the XDR™ disposable bioreactor system with demonstrated performance comparable to traditional stainless systems up to 2,000 liters. FlexFactory™ combines the sophisticated control and process capability of traditional manufacturing with the simplicity of Xcellerex's novel disposable platform and capabilities.

Xcellerex is built around a unique biomanufacturing platform that features the innovative application of single-use component technology. The Xcellerex platform transforms biomanufacturing economics by enabling:

  • Faster deployment of new manufacturing capacity: 12-18 months vs. 3-5 years.
  • Reduced capital investment: Typical savings of 50% to 70% compared to conventional approaches.
  • Unmatched flexibility: Modular microenvironment approach enables fast, low-cost redeployment for multi-drug production.

The Xcellerex technology platform allows manufacturing capacity to be deployed rapidly, flexibly and at greatly reduced cost compared with conventional technology. For example, fully integrated manufacturing capacity can be established within one year vs. three-to-five years at a capital reduction of 50 percent to 75 percent compared with traditional facilities. This results in huge implementation savings and the ability to begin producing high value product 2 to 4 years sooner than when leveraging a traditional system. To accomplish this, Xcellerex uses patented process equipment along with Wonderware’s InBatch Software and highly scalable and flexible supervisory system based on the Wonderware System Platform.  View the Success Story Here to Learn about Xcellerex and their use of Invensys Products.

If you have an application that you would like to submit for consideration as an Invensys Success Story, e-mail us at sales@wonderwarenorth.com to make your request.

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Workflow Contest Amazing Results

The contest was closed on October 10th and the votes have been tallied and the winners have been notified.

After running for several months, we closed out the ArchestrA Workflow Contest with a response that was even bigger than we anticipated.  We were amazed at the diversity of entries and the way that ArchestrA Workflow could be instantly leveraged to solve all of the problems that were submitted:

  • Alarm Management Processes
  • Schemes to track processes across multiple departments and locations for a large government agency
  • Automation of processes around periodic maintenance activities
  • Automation project approval processes
  • Automation of the process to receive raw materials into a plant
  • Automation of a process for starting up key critical plant systems
  • Automation of processes focused on monitoring critical parameters of batch processes
  • Automation of processes to create key plant reports on important quality issues
  • Automation of processes to ensure that personnel were certified to operate key equipment.
  • More...
  • More....
  • More.....

With such a great response, we expanded our prizes so that 7 lucky entrants won a new iPad 2 and 4 of the 7 won free trips to OpsManage 2011.  All other entrants will get great prizes as well for participating in the contest.  Thank you everyone for participating.

Why Everyone is Interested in Workflow

Because ArchestrA Workflow is intuitive to leverage and provides the ability to integrate Systems to Systems, People to Systems and People to People - unlike any other product on the market.

ArchestrA Workflow Software is a Business Process Management (BPM) Solution for your Manufacturing environment that snaps right into the Wonderware System Platform. ArchestrA Workflow Software is a solution that helps a manufacturing organization to discover, analyze and design processes built around its people, machines and raw materials. Leveraging the System Platform core services, ArchestrA Workflow Software allows organizations to tie together automation information, people, business processes, equipment and systems so that organizations can begin to systematically define and enforce the exact steps, processes, and responses that are required for many types of scenarios to ensure reliable operations.

  • Provide immediate notification to all stakeholders
  • Present the necessary information for decision support
  • Disseminate and execute corrective action
  • Create an automated process using Best Practices
  • Electronically monitor the execution of these processes
  • Be easily modifiable for continuous improvement
  • An embedded service within every object within the System Platform

How can you Learn More?

If you want more information on ArchestrA Workflow for System Platform, please call us at 877-900-4996 or e-mail us at sales@wonderwarenorth.com and we would be happy to help.

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STRONGARM - The Aseptic Suite-Station

Ergonomic: 1. (used with a sing. verb) The applied science of equipment design, as for the workplace, intended to maximize productivity by reducing operator fatigue and discomfort.

Certain industries require the need for extreme cleanability of their plant floor computing stations - something not easily done with a standard computer-in-a-box design.  The Suite-Station is designed specifically to meet these specialized needs by providing flush mounting into the wall of a pharmaceutical manufacturing suite. The standard Suite-Station provides a great solution for maximizing space and for providing a clean and ruggedized mounting system - but at times even more consideration is required for areas requiring a high level of cleanability.

The new Aseptic Display option is designed to provide superior cleanability for pharmaceutical applications by eliminating the ledge associated with a traditional Panel Mount display. The entire display and bezel assembly is rear mounted into a precision cutout in the front face of the enclosure, creating a smooth, crevice-free exterior surface that provides superior cleanability—ideal for aseptic pharmaceutical applications.

Features at a Glance:

  • Fits into the restricted confines of a shallow wall with no protrusions into the room
  • Access interior connections without breaking sanitary seal
  • Available display sizes: 22" Widescreen, 21.3", 19.1", 17.1" and 15.1"
  • Inset keyboard and fully integrated display and pointer
  • Available in many configurations
  • Easy to clean
  • A unique solution that addresses the particular challenges of the pharmaceutical industry

Specifications:

  • NEMA 4X: 304 Stainless Steel 14 Gauge
  • NEMA 4/12: 12L14 carbon steel 14 gauge
  • Finish NEMA 4X: #4 Satin Polish
  • NEMA 4/12 - Powder coated or painted finish, available in a variety of stock colors (custom colors also available upon request).
  • Construction - Laser-cut and continuous TIG seam welded.
  • Agency Approval - UL 508c labeled (available as option).
  • Gaskets - Neoprene/EPDM/SBR Blend #SCE42B
  • Latches - EMKA brand 1000 series 1/4 turn, slotted.
  • Hinges - Concealed hinges.

Note - If you have any special specifications to meet, please call and discuss with us.  We specialize in meeting specific customer needs. 

Remember that STRONGARM specializes in customized solutions so if you don't see something above that meets your exact needs, call Wonderware North at 877-900-4996 or e-mail us at sales@wonderwarenorth.com.

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A Look at the New Training Schedule

Take a look at the latest dates and locations for our upcoming 2012 training calendar.

One of the most important services Wonderware North provides our customer base are certified training services for all of our core product offerings.  With a team of 10 certified trainers, Wonderware North continually offers classes around our territory for any customers wanting a hands-on, in-depth product training session filled with information on best practices from engineers that have over 100 combined years of experience in using the Wonderware family of products.  Last year, this team provided training for:

  • Over 500 Students
  • On everything from InTouch to Historian to System Platform to Operations
  • Across 13 different states

Wonderware North offers detailed hands-on training on all of the core components of the Wonderware software product family. Classes are held throughout the year at our certified training centers in Horsham, PA, Lowell, MA, and Indianapolis, IN while additional sessions are offered regionally in New York, Ohio, Western PA and the Central Region.

Customers participating in our certified training classes will be able to work with live Wonderware products through classes and labs conducted by our Certified Wonderware Training Instructors. Each student leaves with a comprehensive understanding of the procedures and methodologies required to program and manage their own Wonderware software installations utilizing best practices developed by Wonderware and Wonderware North application engineers. Additionally, at the end of each session, students are given a complete training guide (including labs) along with the actual training project that they completed for use as a reference when they return to their own organizations.

If you want to see our latest schedule, simply follow this link to our training web site for a list of current dates and locations.

System Platform 1

The Wonderware System Platform - Part 1 course is a five-day, instructor-led course designed to provide a fundamental understanding of the basic principles of ArchestrA® and supply the knowledge necessary to develop and support applications for the Wonderware Application Server.

System Platform 2 - Historian and Clients

The Wonderware® System Platform Course - Part 2 is a five-day instructor-led class designed to provide you with a comprehensive overview of the Wonderware Historian, Historian Client, Information Server Web Portal and Information Server Clients.

InTouch Comprehensive

The InTouch® Comprehensive course is a 5-day, instructor-led class designed to teach the basic functionality of the Wonderware® visualization module. The purpose of this course is to give you the InTouch® HMI knowledge necessary to develop a Human Machine Interface (HMI) for their specific plant floor environment using basic InTouch® HMI elements.

Operations

The Operations Software class is an instructor-led course that provides lectures and hands-on labs designed to provide a good working knowledge of Wonderware Operations Software in the development of Manufacturing Execution System (MES) applications.

Performance

The Wonderware Performance Software course is an instructor-led course that provides lectures and hands-on labs designed to provide a good working knowledge of Wonderware Performance Software in the development of MES applications.

ArchestrA Workflow

The ArchestrA Workflow Software 1.1 Overview course is a 3-day, instructor-led class designed to provide a basic understanding of the software as an extension to Business Process Management (BPM) strategies to create end-to-end manufacturing scenarios spanning across systems and human workforces. The class provides lectures and hands-on labs to illustrate the configuration, definition, execution and analysis of workflows using the System Platform Extension and Connector.

If you are interested in participating in an ArchestrA Workflow Training Course, please contact us a the number or e-mail address below.

If you want to learn more about our training offerings, please call us at 877-900-4996 or e-mail us at sales@wonderwarenorth.com and we would be happy to help.

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Food & Beverage Customers Talk Shop

Listen to executives in the Food and Beverage Industry discuss their challenges, and solutions for attacking problems and driving excellence.

You may have missed the e-mails but for several months, Wonderware has been hosting presentations from executives from various food and beverage companies.  The purpose is to allow our user community to hear and understand the challenges faced by other similar companies and listen to the methods by which these executives have driven improvement initiatives within their own organizations.   The presentations are free and have been recorded - so if you missed them the first time around, there is still plenty of time to watch them and learn.

As part of the plant management team, how do you translate edicts from the boardroom – Improve operating margins, maintain compliance, protect and bolster the brand– into action at the plant level? Especially in light of new safety regulations and changing economic and competitive conditions.

The Plant Management Experience webinar series shares strategies and tactics of executives from some of the world’s top companies providing real world experience and insights you can really use!  Take a look below at just some of the speakers and topics available for your viewing.

Note:  If you are and end user and would like to participate and present on a topic that is close to your area of interest and expertise, please let us know.  We are always trying to expand the community of customers willing to share ideas.

Gordon Food Service

Successfully Managing Food Safety and Temperature Integrity in Food Distribution and Warehouse Facilities - Gordon Food Services (GFS) strikes the fine balance of sustaining food safety through temperature control while simultaneously reducing energy and logistics costs. Featured speaker Mark Grimes of GFS discusses innovative approaches, challenges, and opportunities when dealing with maintaining temperature integrity of products in food distribution and manufacturing facilities. Mark will share how he applies proven techniques and tools from the automation and IT worlds to achieve compelling business results for GFS.

Danone

A Practitioner Approach To Packaging Line Productivity - The differing operational needs of the packaging line usually call for unique automation and configuration strategies. Variables such as product mix, production volume, container size, physical layout and line control integration – each of these variations must be considered and factored into a successful automation and visualization strategy. Learn from an experienced practitioner about key success factors and pitfalls.

Frito Lay

Asset Reliability — Get Behind The Scenes At Frito Lay - The food and beverage industry increasingly relies on production assets to push productivity levels to new standards. A key contributor to achieving productivity targets is asset reliability. This session will provide insight into what one world-class organization is doing to achieve their productivity goals.

Kroger

Getting Real About Real-Time Cost Management - The good news is that companies are hiring, as consumer confidence climbs. The bad news is that commodity and energy costs are also on the rise. This session will cover how daily management of operational activities and the use of real-time technology can make a real and positive difference in sustaining growth.

 

Plus many many more... Take a moment to check out the entire series and upcoming presentations.

Visit Plant Seminars to learn more or contact Wonderware North at sales@wonderwarenorth.com to get more information.


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Wonderware Patchfixes, Device Integration Releases & Tech Notes

Are you a member of Wonderware Customer First?  Wonderware Customer First members gain access to a wealth of online tools and services to help you be successful wherever you are in your system lifecycle.

The Wonderware Developer Network offers extensive resources and a venue for online collaboration between Customer First members, integrators, 3rd party suppliers and Wonderware subject matter experts.

If you are interested in learning more about Customer First, call us at 215-675-5800 or e-mail us at support@wonderwarenorth.com.

Registered users can now download the following Wonderware software patchfix releases and device integration releases (www.wonderware.com/Support/MMI):

  • IntelaTrac 4.1 SP1 (Patch 3)
  • Suitelink Hot Fix L00117361
  • IntelaTrac Version 3.2.3 Patch 20
  • Wonderware InBatch Version 9.5
  • Wonderware® Intelligence Software Version 1.5
  • IntelaTrac Version 4.1 SP1 Patch 2
  • IntelaTrac Version 4.1 SP1 - Patch 1
  • Wonderware Factelligence Patchfix - Version 3.5 P02
  • Wonderware MES Patchfix - Version 4.0 SP1 P01

Registered users can now download the following Wonderware Tech Notes (Wonderware Technical Support website):

  • 803 MES OCO and UCO Objects are Not Upgraded in All Migration Scenarios
  • 802 Migration Issue: Operations & Performance-to-Wonderware MES
  • 801 Migrating Your Custom MES Scripts
  • 797 Configuring InBatch Runtime Client Communication Timeouts
  • 795 Locating References within ArchestrA Symbols
  • 794 Troubleshooting Wonderware Information Server (WIS) - Part Three: Workarounds for Factory Alarms Issues in Windows Server 2008
  • 793 Capturing a Memory Dump File Using the Microsoft® Debug Diagnostic Tool (64bit)
  • 791 Galaxy Alarms are not Displayed in an Alarm Client
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